Customer Support

Knowledge Base

  1. PSS Dashboard 

    1. Dashboard Tour
  2. PSS Settings 

    1. 3.2 Account Settings
    2. 3.2 Pricing Rules
    3. 3.2 Inventory Rules
    4. 3.2 Inventory Aggregation and Fulfillment Preferences
    5. 3.2 eBay Integration
  3. Catalog Management 

    1. 3.2 Catalog Tour
    2. 3.2 SKU Amendments
    3. 3.2 Override Management Center Tour
    4. 3.2 Overall Quality of Data and How to Address Flaws
    5. 3.2 How to Override an Image
  4. eBay 

    1. 3.2 eBay Listing Templates
    2. 3.2 eBay Create Listings
    3. 3.2 eBay View All Listings
    4. eBay Listing Preview
    5. eBay Job Schedules and Timing
  5. Amazon 

    1. 3.2 Amazon SKUs
    2. 3.2 Amazon Listing Products
    3. Amazon Shipping - Seller Central
    4. Amazon Delete Listings or Search Again
    5. Amazon Schedule
  6. Walmart 

    1. Walmart Listing Creation
    2. Walmart Job Schedules and Timing
    3. Walmart Product Overrides
  7. PSS Webstore 

    1. PSS Webstore Capabilities, Limitations, Customization Options
    2. Domain Transfer
    3. Manage/Upload Files and Assets (Logos, Banners, etc)
    4. What you need to know about Category Structure
    5. Listing Products to your PSS Webstore
  8. Order Management 

    1. Shipment Tracking Information
    2. Upload Tracking
    3. Order Management
  9. Updates 

    1. PSS 3.2 - New Features
  10. Announcements 

    1. Powersports Support Database Migration Status
    2. Powersports Support v2.5 Migration Status
  11. Catalog API Technical Documentation 

    1. Catalog API Introduction
    2. PSS Marketplace Order Management
    3. Example Use Scenarios
    4. General Guidelines
    5. Model Definitions and Data Structuring
  12. CDK Lightspeed Integration 

    1. Configuring Lightspeed EVO for PSS Integration
    2. Lightspeed Server Migration Fix
    3. Lightspeed for allowing PSS to access your inventory
  13. Authorize.net 

    1. Error: The Global Payment System identification numbers are incorrect.
  14. Webinars 

    1. eBay Webinar - Catalog Data - MSO Support
    2. Edit Images and Descriptions for eBay listings
    3. Edit existing eBay listings via Spreadsheet
    4. PSS Demo Videos - December 2017
  15. All articles 

    1. Error: The Global Payment System identification numbers are incorrect.
    2. Shipment Tracking Information
    3. Shipping Override
    4. Amazon - Action Required: Listings Deactivated for Potential Pricing Error
    5. eBay Export Listing
    89 articles 

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