Customer Support

Knowledge Base

  1. PSS Dashboard 

    1. Dashboard Tour
  2. PSS Settings 

    1. 3.2 Account Settings
    2. 3.2 Pricing Rules
    3. 3.2 Inventory Rules
    4. 3.2 Inventory Aggregation and Fulfillment Preferences
    5. 3.2 eBay Integration
  3. Catalog Management 

    1. 3.2 Catalog Tour
    2. 3.2 SKU Amendments
    3. 3.2 Override Management Center Tour
    4. 3.2 Overall Quality of Data and How to Address Flaws
    5. 3.2 How to Override an Image
  4. eBay 

    1. 3.2 eBay Listing Templates
    2. 3.2 eBay Create Listings
    3. 3.2 eBay View All Listings
    4. eBay Listing Preview
    5. eBay Job Schedules and Timing
  5. Amazon 

    1. 3.2 Amazon SKUs
    2. 3.2 Amazon Listing Products
    3. Amazon Shipping - Seller Central
    4. Amazon Delete Listings or Search Again
    5. Amazon Schedule
  6. Walmart 

    1. Walmart Listing Creation
    2. Walmart Job Schedules and Timing
    3. Walmart Product Overrides
  7. Order Management 

    1. Shipment Tracking Information
    2. Upload Tracking
    3. Order Management
  8. Configuring the Magento Plug-in 

    1. Magento Integration FAQs
    2. Magento Integration Settings
    3. Magento Categories
    4. Magento Global Fitment Extension
    5. Magento Installation Specs
  9. Configuring the 3dCart Plug-in 

    1. 3dCart - PSS Managed Integration (basic)
    2. 3dCart - User Managed Integration (advanced)
    3. Product/Categories Mapping
  10. Configuring the Big Commerce Plug-in 

    1. Big Commerce - PSS Managed Integration (basic)
    2. Big Commerce - User Managed Integration (advanced)
    3. Product/Categories Mapping
  11. Using the PSS Webstore Plug-ins 

    1. 3.2 Before You Begin Using the PSS Webstore Plug-ins
    2. 3.2 A Statement on Category Structure
    3. 3.2 Recommendations on Category Structure
    4. 3.2 Managing Your Category Structure
    5. 3.2 Quick-add New Category (PSS UI)
  12. Updates 

    1. PSS 3.2 - New Features
  13. Announcements 

    1. Powersports Support Database Migration Status
    2. Powersports Support v2.5 Migration Status
  14. Catalog API Technical Documentation 

    1. Catalog API Introduction
    2. PSS Marketplace Order Management
    3. Example Use Scenarios
    4. General Guidelines
    5. Model Definitions and Data Structuring
  15. CDK Lightspeed Integration 

    1. Configuring Lightspeed EVO for PSS Integration
    2. Lightspeed Server Migration Fix
    3. Lightspeed for allowing PSS to access your inventory
  16. Authorize.net 

    1. Error: The Global Payment System identification numbers are incorrect.
  17. Webinars 

    1. eBay Webinar - Catalog Data - MSO Support
    2. Edit Images and Descriptions for eBay listings
    3. Edit existing eBay listings via Spreadsheet
    4. PSS Demo Videos - December 2017
  18. All articles 

    1. Error: The Global Payment System identification numbers are incorrect.
    2. Shipment Tracking Information
    3. Shipping Override
    4. Amazon - Action Required: Listings Deactivated for Potential Pricing Error
    5. eBay Export Listing
    98 articles 

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