In order for PSS to communicate with your eBay account we will need you integrate the two accounts. In the eBay Settings page in PSS please hit the Grant Access button. This will open up a new tab in your browser for eBay. Sign-in using your normal eBay credentials and you can review any terms and restrictions, once everything looks good hit the "I Agree" button. Back in the PSS window you will now be able to retrieve the token, once that button is hit PSS will pull in a unique string of characters that allows PSS to communicate with your eBay store. These tokens are valid for roughly a year and can expire at anytime. If PSS recognizes that this has expired you will be contact and will need to go through this process again.