Private Catalog Media Management

Why Images Matter

Products with images sell significantly better than those without. The platform will show a warning when a product has no images attached. On your webstore, products without images display a generic "not available" placeholder.

Image Guidelines

While the system does not enforce specific image requirements, follow these best practices for the best results across your webstore and marketplace listings.

Recommended Specifications

Multiple Images

• You can attach multiple images to each product
• The first image is used as the primary thumbnail in category pages and search results
• Use the reorder arrows in the image gallery to set the primary image
• Additional images show in the product detail gallery on your webstore
• For CSV import: Separate multiple image URLs with semicolons (;   ) in the Product.image_url    column

Image Upload Methods

There are three ways to add images to private products:

Method 1 — Media Center (Recommended for Admin Use)

1. Open the product from the catalog list
2. Click Add/Upload New Image
3. The Media Center opens — drag and drop files or click to browse
4. Files upload to your Media Center storage
5. Click Select on the image to attach it to the product
6. Click Save on the product form

Method 2 — CSV Import with Image URLs

1. Host your images at a publicly accessible URL
2. Put the URL(s) in the Product.image_url    column of your CSV
3. The importer downloads and attaches them automatically
4. Multiple images: separate URLs with ;   

Image Tips

• Upload images before publishing to the webstore. Products without images display a placeholder that can deter customers.
• Use the same image dimensions across products. Consistent image sizes create a professional, uniform look in category pages.
• For used parts: Photograph the actual item from multiple angles. Show any wear, damage, or imperfections. This builds trust and reduces returns.
• For marketplace listings (eBay, Amazon): These platforms have their own image requirements. Amazon requires a minimum of 1000 x 1000 pixels with a pure white background. Following the recommendations above will satisfy most marketplace requirements.
• Duplicate detection: The system automatically detects duplicate images by file content. If you upload the same file twice, it won't create a duplicate — it will reuse the existing file.
• Dropbox links: If hosting images on Dropbox, the importer automatically converts sharing links to direct download links.

Quick Reference