Configuring eBay Settings
The eBay Settings page controls how PSS represents your stock, prices, tax and policies on eBay. This is the only place these settings are defined, and the other eBay articles link back here. Set them once during setup, before you create listings.
🎥 Insert video here: a walkthrough of each section of the eBay Settings page.
What you'll learn
- What every setting on the eBay Settings page does
- The values we recommend for most dealers
- Which settings you can safely leave alone
All of these live under Settings > eBay. Click Save after making changes.
Marketplace settings
| Setting | What it does | What to enter |
|---|---|---|
| eBay Site | The eBay marketplace PSS lists on | Fixed to eBay.com. Can't be changed. |
| Root Category | The category tree PSS lists into | Fixed to 6000 (eBay Motors). Can't be changed. |
| Store Name | Your eBay Store name as buyers see it | Must match the store name on your eBay account |
| Postal Code | Your shipping origin, used for calculated shipping | The ZIP code you ship from. If you ship from several places, use your main one. |
Inventory settings
| Setting | What it does | Recommended |
|---|---|---|
| Out of Stock Control | Keeps a listing alive at quantity 0 when stock runs out, instead of ending it. It becomes buyable again when stock returns. | On |
| Inventory Ceiling | The most units any listing shows, whatever your actual stock. With 50 in stock and a ceiling of 5, buyers see 5 available. | 4–10 |
| Marketplace Inventory Buffer (Floor) | The minimum stock a product needs to stay buyable. Below it, PSS takes the listing offline. This is your protection against overselling. | 4–7. Go higher if other channels share the same stock. |
| Lead Time Ceiling | The longest handling time PSS will allow. Products with longer lead times are taken offline. | Based on what your buyers will accept |
| Lead Time Floor | The shortest handling time PSS will ever promise, even if the product data says faster | At least 1 day |
⚠️ Warning: Keep Out of Stock Control on. When a listing ends, it loses its sales history, watchers and search ranking, and when it comes back it starts from zero as a brand-new listing.
Price settings
| Setting | What it does | Recommended |
|---|---|---|
| Disable Pricing | Stops PSS from updating prices on eBay | Off, unless you use a separate eBay repricing tool |
| Disable Discount Pricing | Stops PSS from sending strike-through sale pricing (the original price crossed out next to your price) | Off |
| Min Price Threshold | Products priced below this are never listed, or are taken offline. It catches bad data, like a $0.01 price. | A small floor, such as $1.00 |
| Max Price Threshold | Products priced above this are never listed. It catches bad data, like a $999,999 price. | Above your most expensive real product |
| Applies To | Whether the thresholds check your selling price or MSRP | Whichever is more reliable in your catalog |
To set what you actually charge, use Pricing Rules.
Tax settings
📌 Key Point: eBay calculates, collects and remits sales tax for you in most US states. Most dealers should leave every tax setting at its default. Only change them if your accountant tells you to.
| Setting | What it does |
|---|---|
| Enable Tax Table | Applies the tax table set up in your eBay account |
| Tax Shipping | Includes shipping in the taxable amount |
| Manual Tax Jurisdiction and Rate | A single state and rate. This is a legacy option from before eBay collected tax itself. |
Policy settings
| Setting | What it does |
|---|---|
| Listing Disclaimer | A short note added to every listing's item specifics, 65 characters max. For example: "Verify fitment before purchase." |
| Extended Holiday Returns | Extends your return window over the holidays (typically November through January), which can help sales in peak season |
| Payment Instructions | Optional text buyers see at checkout |
Missing image settings
Turn on Enable Fallback Image and enter a Fallback Image URL. PSS then uses that image, usually your logo, for any product with no photos, instead of eBay's "no image available" placeholder.
💡 Pro Tip: The URL must start with https:// (eBay rejects http://), and the image should be at least 500 × 500 pixels.
Shipping locations
| Setting | What it does |
|---|---|
| Excluded Locations | Countries or regions you won't ship to |
| Override Account Exclusions | On: PSS's exclusion list replaces the one in your eBay account. Off: PSS uses your eBay account's list. |
Alaska, Hawaii and Puerto Rico need extra setup. See eBay Shipping Setup.
Setup checklist
- Confirm Store Name and Postal Code
- Turn on Out of Stock Control, and set the Inventory Ceiling (4–10) and Buffer (4–7)
- Set Lead Time Ceiling and Floor
- Leave Disable Pricing off, and set Min and Max Price Thresholds
- Leave tax settings at their defaults
- Add a Listing Disclaimer if you want one
- Turn on Fallback Image with an https:// URL
- Set Excluded Locations
- Click Save
Next step
Continue to Creating and Managing Listing Templates. For how and when these settings reach eBay, see How eBay Inventory & Pricing Updates Work.